When a working week runs longer than expected, keeping the same rental car can be convenient. The important part is arranging the extension before the existing booking ends. Continuing to use the vehicle and having an approved extension are not the same thing.
Start with the exact return date and time
Open your current agreement and check the reservation number, registration plate and scheduled return time. Send those details with your requested new end date. “One more week” can be unclear if the original rental started partway through a day or your plans have changed.
Ask whether the vehicle is available for the whole additional period. A car may already be allocated to another customer or due for maintenance, even when you currently have possession of it.
Check what the new payment covers
Request a clear breakdown of the additional rental charge and any change to the deposit. If an existing deposit remains in place, have that confirmed rather than counting it as a new payment. Keep the transfer reference or receipt against the extension period.
For example, if a booking ends on 17 November at 10:00 and you want it until 24 November at 10:00, write both dates and times in the request. The example illustrates how to avoid ambiguity; it does not set a GoRush price or payment deadline.
Keep the updated booking record
- Confirmation that the extension has been accepted.
- The same vehicle details, or details of an agreed replacement.
- The revised start and end of the additional period.
- The amount received and any balance still outstanding.
- An updated agreement or reservation document where applicable.
If you have made a payment but the booking still shows the old dates, contact the team with the receipt. Do not treat a bank transfer alone as confirmation that the car remains available.
If the same car cannot be extended
Ask about a replacement and arrange a proper handover. Photograph the condition of each vehicle separately and check how the deposit and fuel requirements will be handled. Moving old vehicle photos into a new vehicle's record can create confusion later.
To discuss a GoRush extension, contact the team with the reservation number and requested return time before your existing rental ends.
